During this time, we are providing options such as Complimentary Pick-Up and Delivery and No Contact Service Drop-Off for the servicing of your Mercedes-Benz with convenience and minimal contact.
Please be reassured that our team members are wearing protective gloves and providing protection of the interior of your vehicles all with proper sanitation.
A representative is available to assist you by phone at (702) 485-3150, chat or text.
Trust your tire care to our Master Certified technicians, who will get to work on your vehicle, cutting out regular ordering and shipping procedures found elsewhere.
Your Mercedes-Benz is designed with specific tire requirements, which are available with any Mercedes Original or Mercedes Original Extended tires.
You will receive your complete invoice directly to your phone or email outlining your repair orders. You may then complete payment through our secure site prior to your arrival to expedite a seamless contactless checkout.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Henderson. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Henderson. Mercedes-Benz vehicles only. Excludes Sprinter, AMG®, SLS, SLR, Maybach, DISTRONIC® and DISTRONIC PLUS® equipped vehicles as some models higher. Additional charge for caster and camber bolts. Cannot be combined with any other offer or applied to past services. Bolt kits and labor to install if required are not included. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details. Op-Code: ALSPEC
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
Special internet offer must be presented to the Service Advisor at the time of write-up and prior to the service being performed. Valid at Mercedes-Benz of Henderson. Mercedes-Benz vehicles only. Cannot be combined with any other offer or applied to past services. Does not include applicable taxes, shop supplies, and hazardous waste fees. Limit one original offer per person. Other restrictions may apply. Void where prohibited. See Dealer for details.
Receive your Complimentary Tire Inspection & Reset of Tire Pressures.
Proper tire maintenance is crucial to the performance of your Mercedes-Benz.
At Mercedes-Benz of Henderson, we offer a wide range of tire maintenance services. Whether you need your tires balanced or your wheels aligned, we’ve got you covered. Here are some of the tire and wheel service options you can expect when you choose an Authorized Mercedes-Benz dealer:
One visit to our Henderson service center and the Fletcher Jones service difference becomes clear. You can take advantage of express checkout, so you can be back on the roads of Boulder City faster, as well as enjoy a bevy of benefits like:
Complimentary Mercedes-Benz Loaner Vehicle
Saturday Service Hours
Full Service Café w/ fresh local food & drinks
Indoor Guest Lounge
Complimentary UberX
Complimentary Car Wash w/ Every Service
After Hours Vehicle Service Drop Off
Complimentary Hi-Speed WiFi
Communicate via text, email or phone w/ your service advisor
Express Checkout – Review and pay your bill on your phone prior to pick-up
Very friendly staff from the customer service to the cafe staff.
Fast efficient & friendly service. Erik always treats clients with courtesy & respect. The ladies in the S Cafe come through with the Dunkin and tempting donuts served up with welcoming smiles. Absolutely the best!
David Leslie is an extremely competent, efficient and friendly advisor. Called with updates and was able to get me on the road in time for Christmas!
The service receive there is always top notch and from the front door to the back door, everyone there is so professional, cordial and accommodating, all of that with a smile. :-).
The work perform there is bar none.... I love my Mercedes Benz Henderson NV dealership!! Will Bane is the best Service Coordinator ever!!
Excellent service. Professionalism at it's best! Everyone was helpful. They made me feel at ease. I left with a thorough run-through on my car and I did not feel so overwhelmed as I thought I might have been. Thank You Mercedes Benz of Henderson.
Very smooth process. J.T. Tillman was great to deal with.
The staff on the sales and service team was fantastic
They make feel at home and very happy about selecting Mercedes Benz from my previous purchases at Cadillac of Henderson
Thanks Ricky and Michael for all your help and support
We came in with a check light on our Revel Sprinter. Dave Leslie got us right in, diagnosed, fixed the issues, and out within a few hours, and found the repairs were even still even under warranty! Couldn't be happier! Love our Mercedes! Thank you Dave!
Anytime i have needed assistance, its always an experience. Im always in and out, and they have Great customer service!
I would highly recommend.
Excellent and friendly service! Mercedes Benz of Henderson is always amazing. The staff is the best. The showroom is impeccable and they are always willing to help. Need I say more!!
Blake took care of us as soon as we arrived, and provided a shuttle for us while the car was being serviced. The two driver were professional, and on time.
Overall another great experience!
Chad was helpful and a pleasure to work with. We always buy on product and service, one without the other will not earn our business. I feel that we have found the dealership to build a great relationship with.
Due to concern over Covid 19, Dave Leslie sent Kevin to drop off and pickup our Sprinter for major service. Truly Outstanding Professional Treatment, Job and Timeliness. Great Dealership and employees!
Everything went great from making the appointment to dropping off the car and picking it up and I always enjoy the complimentary car wash... thanks
Blake’s high level of Professionalism was a Unique BLESSING. He explained every aspect of what was being accomplished on my vehicle! “I’ll Be Back”!!!!!
Jordan was a pleasure to work with. I'd give him five stars if he was listed here. I will schedule with him again when needed. Thanks!
Awesome from start to finish. Great initial call to explain the next steps and also great follow up call to explain what was completed. Quick turnaround much appreciated. Also - the tech that you have invested in was super efficient and comprehensive for invoicing, bill pay, and receipt generation. Well done MB Henderson - Happy New Year! Greg
Everything was done in a professional and timely manner.
Timely, friendly, fixed on time, good follow up car was delivered washed and clean. Will followed up with phone calls and good service information. Thank you
Dave in service has always been prompt and up front with pricing but also has impeccable customer service skills. I would recommend sales and service.
Vehicle Safety Recall for Power Steering cover. Totally painless. Immaculate facilities!
Very efficient and great service.The staff was very helpful.
Great service from Jordan, Service Advisor. He was helpful, knowledgeable, patient, and polite. He get a 5-star rating from me. Thank you Jordan for all your help.
Excellent service. I especially appreciated the e-mail prior advising me to bring Proof of Insurance for the Loaner vehicle. The dealership always goes the extra mile. They have helped me restore the vehicle to almost show-room condition.
Great service. Polite and knowledgeable personnel.Car was taken away and was returned very clean after the service was performed. Drivers wore their masks and were very polite.
The service advisor William Bane is exceptional in his customer service. He went above and beyond for me in a stressful situation. His kindness and generosity is greatly appreciated and won't be forgotten. He is the reason I will continue doing business with Mercedes. William Bane should he highly commended for his excellence in customer service.
Great Service Dept! All work was completed on time.
The service advisor Will Bane of Henderson is amazingly helpful, knowledgeable, patient, polite, truly the best in any Mercedes Service!
Thank you Will you are the best!
Once my car made it to Mercedes, it was awesome.
However, Arguing with the tow company (both driver and his supervisor or scheduler) was not acceptable. Adding insult, they told me my location was inconvenient for them. When I spoke with them I told them i wanted my car on a flat bed, but they sent the tow truck closest to me. Upon arrival i requested a flat bed once again with the driver, and he called his supervisor disgruntled explained what i wanted, Then the supervisor called me all disgruntled about how they can safely tow my car, and ...
Dave Leslie is a profoundly helpful service advisor. He is knowledge, easy to deal with, and ALWAYS solves the problem the FIRST time. He is the best service advisor I have ever dealt with (and, unfortunately, I have dealt with many).
I want to thank Erik for taking such good care. My annual check up was as smooth as silk. I forgot my extra key and he showed me how to replace the battery so I wouldn’t have to come back. I live on the opposite side of town in Las Vegas.
My service was excellent!
Very professional and efficient Was able to get an appointment the same day being I lived in California. Was very courteous and Knowledgeable regarding my vehicle
GREAT SERV STAYED IN TOUCH WHOLE WAY VERY FAST CHAD WAS AMAZING IN SERV RICH IN SALES HELPED SCHEDULED APPOINTMENT
Fast and responsive, as usual!
I have delt with many MB dealerships over the past 40 years and over 20 different vehicles; and this is the best dealership of all!
Even better than Newport.
Great service fast and fixed right the 1st time. Chad was amazing he got me in right away he also provided me with a loaner car.
Went in for service, a safety recall for an airbag replacement actually, and had a great experience. Dropped the car off, was given a rough time frame when it would be ready, picked up my loaner and went about my day. I got a text a few hours later that the work was done so I headed over to pick my car up. It was washed and parked out front waiting for me. It took all of a few minutes to get a copy of the paperwork and give back the keys to my loaner, and I was on my ...
As always, I am very pleased with the service and Facilities and the service people.
Service was excellent. Will always goes above and beyond!
Top rated facility, in all aspects, all employees are exceptional.
They were great in helping us find the exact car we wanted. We had specific taste and a tight turn around time and our sales person, Chip, was helpful and patient with us throughout the process.
Our vehicle needed serviced and all it took was one phone call to our dealer. They showed up at our house with a loaner and took our vehicle in to be serviced. Later on that day they called to let us know the driver was heading our way to return our vehicle. Very prompt and efficient service from a dedicated group of people who kept us informed all the way through the process. Great attitudes and service on every level from the delivery driver to the mechanic, service advisor and entire service department.
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Routine tire maintenance will help ensure that your vehicle retains its superior safety and performance.
Schedule Service
If your vehicle is “pulling” one way or the other as you drive, your suspension may be out of alignment, which can adversely impact tire wear and performance.
Schedule Service
As tires wear, they can become out of balance causing vehicle vibration and accelerated tire wear.
Schedule Service
925 Auto Show Drive • Henderson, NV 89014
Get DirectionsOpen Today! Sales: 9am-8pm
Open Today! Service: 7am-6pm
