Our Mercedes-Benz Service team at Mercedes-Benz of Henderson is ready to assist with all your Mercedes-Benz Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at (702) 485-3150 today and we will be happy to assist you.
Management
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Spencer Kaplan
Service Director
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Spencer Kaplan
Service Director
Hometown: Las Vegas, NV
Interests/Hobbies: Sports
About Me: I have dedicated 16 years to the automotive industry with 3 of those years to Mercedes-Benz of Henderson. The best part of my position is the staff and our guests.Â
Favorite Restaurant: Carbone located in ARIA Resort & Casino in Las Vegas, NV
Favorite Mercedes-Benz: Mercedes-Benz S-Class
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Richard Ommen
Assistant Service Manager
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Richard Ommen
Assistant Service Manager
Hometown: Las Vegas, NV
Interests/Hobbies: When I’m not at work, I am spending time with my wife and two daughters.Â
About Me: I have 19 years of experience in the automotive industry with 4 of those years spent right here at Mercedes-Benz of Henderson. My favorite aspect of my position is the people! From employees to guests, I’ve met (and befriended!) some amazing people.
Favorite Restaurant: Hank’s Fine Steaks & Martinis in Henderson, NV
Service Tip: To protect your investment, align your suspension every year or whenever you have a tire replacement.Â
Favorite Mercedes-Benz: Mercedes-Benz GLE SUV
Additional Note: I wanted to share that this company has changed my life. They’ve done more for me than I can explain, and I will never want to work for another dealer group!
Service Advisors
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Austin Horan
Service Advisor
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Austin Horan
Service Advisor
Hometown: Rialto, CA
About Me: I kicked off my career in the automotive industry right here at Mercedes-Benz of Henderson 2 years ago! The best part of my position is working with a great team.
Interests/Hobbies: Snowboarding, wakeboarding, shooting & golfing
Favorite Restaurant: Lazy Dog in Downtown Summerlin, NV
Service TIp: When you take great care of your Mercedes-Benz, it takes great care of you!
Favorite Mercedes-Benz: Mercedes-Benz AMG® GT 63 S 4-door Coupe
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Blake Bootsma-Alvarez
Service Advisor
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Blake Bootsma-Alvarez
Service Advisor
Hometown: Hemet, CA
Interests/Hobbies: Cars and sports
About Me: I have been a Mercedes-Benz of Henderson Team Member for 6 months now, but I began my career in the automotive industry 6 years ago. My co-workers are the best part of my job.
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Chad Bartel
Service Advisor
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Chad Bartel
Service Advisor
Hometown: Moorpark, CA
Interests/Hobbies: Outdoor adventures & travelingÂ
About Me: I have 16 years of experience in the automotive industry and have been part of the Mercedes-Benz of Henderson team for 5 months.
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Erik Rudd
Service Advisor
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Erik Rudd
Service Advisor
Hometown: Des Plaines, ILÂ
Interests/Hobbies: Golfing, Traveling, Baseball, and Football
About Me: I have been part of the automotive industry for 31 years and have been a dedicated team member at Mercedes-Benz of Henderson for 5 years now. I enjoy interacting with our guests.Â
Favorite Restaurant: Gibsons Bar & Steakhouse in Chicago, IL
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Melissa Kerman
Service Advisor
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Melissa Kerman
Service Advisor
Hometown: La Verkin, UT
About Me: I have 5 years of experience in the automotive industry. I look forward to showing our guests the Fletcher Jones Difference.
Interests/Hobbies: Cars, beach, and outdoor activities
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Kevin Grady
Service Advisor
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Kevin Grady
Service Advisor
Hometown: Fort Bragg, CA
About Me: I have 17 years of experience in the automotive industry. I look forward to showing you the Fletcher Jones Difference.
Interests/Hobbies: Cars and sports!
Favorite Restaurant: Mastro’s Ocean Club in Las Vegas, NV
Favorite Mercedes-Benz Model: 1997 Mercedes-AMG® C 36
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Will Bane
Service Advisor
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Will Bane
Service Advisor
Hometown: Las Vegas, NV
Interests/Hobbies: Enjoy spending time with my family, including camping, hiking, and boating
About Me: I have spent all of my 11 years in the automotive industry right here at Mercedes-Benz of Henderson. I enjoy interacting with our guests.Â
Favorite Restaurant: Ruth’s Chris Steak House in Las Vegas, NV
