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Your Authorized Electric Mercedes-Benz Service Center

Mercedes-Benz of Henderson Service Center in Henderson is your go-to service center for maintaining the health and longevity of your Mercedes-Benz electric vehicle. Our Team of Certified Mercedes-Benz Technicians is equipped with the latest knowledge, skills, and hands-on experience for servicing Mercedes-Benz electric vehicles. We perform routine Mercedes-Benz electric vehicle maintenance, complimentary tire pressure checks, Mercedes-Benz electric battery health checks, Mercedes-Benz electric vehicle repairs, and more.

Our Henderson Service Center stocks your preferred Mercedes-Benz tires, uses only genuine Mercedes-Benz parts, and offers monthly service specials. Guests enjoy access to our unparalleled expertise in the Mercedes-Benz electric vehicle sector, a lounge for relaxing with coffee, enjoying quick bites from our onsite cafe, and a washed Mercedes-Benz at the end of service. We look forward to assisting you on your Mercedes-Benz electric journey. Book your Mercedes-Benz service appointment today.

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Services We Provide

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Mercedes-Benz Electric Maintenance Guide

Maintenance Item
EQB
EQE & EQS Variants
Tire Rotation
1 year / 12,500 miles
1 year / 10,000 miles
Activated Charcoal Filter
1 year / 12,500 miles
2 years / 20,000 miles
Wipers
2 years / 25,000 miles
2 years / 20,000 miles
Brake Fluid
2 years / 25,000 miles
2 years / 20,000 miles
Fine Particle HEPA Fileter
N/A
6 years / 60,000 miles
Coolant for HV Battery Circuit
10 years / 125,000 miles
12 years / 120,000 miles

Electric FAQs - Common Customer Concerns

Why are EV Tires more Expensive when compared to ICE tires?

They are made specifically for EV vehicles. Features like robust rubber compounds, sound absorbing foam, and specialized side walls and tread patterns help reduce road noise, withstand heavier weight, and compensate for increased torque (and better traction)

Why do EV tires wear so fast?

EV tires wear faster because EVs are typically heavier than their ICE counterparts. MB uses a softer rubber to allow for a quiet and smooth ride.

Why doesn't it charge to full capacity in 30 minutes?

The battery state of charge, the Kw output from the charger, the vehicles input capacity, the batteries temperature and of course the size of the battery all factor into charging time.

Why is my range low

Road conditions, driving style, & climate all impact range. Ask questions and perform diagnostic assessment on the vehicle before giving a response.

What happens if I run out of charge on a road trip?

Using Navigation with Electric Intelligence will help plot charging stations along your route. If a customer were to run out of charge, they should contact the EQ and Maybach Premier line (855)-502-3851. Free roadside assistance will be provided.

How do I use the RFID card to charge?

The RFID card is one of the simplest ways to start a charging session. Customers just need to hold the RFID card to the reader on the station (usually marked with a symbol similar to the below.) After a few seconds, the station will visually / audibly respond. Please not that RFID cards are not compatible with Electrify America stations.

Electric How-To Tutorials

Benefits of Servicing with Fletcher Jones

Service Specials

Service Specials

We offer competitive pricing on all maintenance, service & brake repairs for your Mercedes-Benz. View our current service specials!

Tire Center

Tire Center

Thousands of Mercedes Original tires in stock! We will honor any pricing from local competitors with our Fletcher Jones Tire Price Promise.

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Receive your invoice directly to your phone/email and complete your payment online to expedite your pick-up!

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Mercedes-Benz of Henderson 36.0449032, -115.0242483.