Trent was great! Best car purchasing experience ever!! Very nice staff, the facility is amazing, great customer service even after the purchase.
MERCEDIES DEARLERSHIP in HENDERSON as usually was a excellent customer service. Dustin always takes care of everything & more on my BENZ. Customer service is always 5 star experience. He always looks out for his customers. Highly recommend facilities
Dustin Dapkus (our service advisor) and the technician team that worked on our vehicle did a truly remarkable job! We have been having a problem for several months with our vehicle stuttering at cruise speeds. The problem was correctly diagnosed and tested. Approvals were received from MBZ to replace the ECU. It was replaced and returned to us. Since the repair the vehicle has been working correctly. We had a new loaner vehicle during the process, very similar to our SUV being repaired. Dustin kept us informed at every step along the way. We have leased several vehicles from this dealership and continue to have servicing done here based on their skills and professionalism. We truly appreciate the fine work they did on this repair. They will continue to have our business for years to come. Thank you!!
Clean, pleasant and service was excellent, shuttle was provided back to hotel. Shuttle was sent to pick us up to get our car. People were courteous and friendly. Service was prompt the car was cleaned inside and out. Dealership also had Coffee and donuts available for customers. Lounge was close by confortable and there was internet for our use. Overall a pleasant experience.
Rolled out the red carpet for my wife and I. Impressive customer service!
My salesman , Solex was so wonderful and nice and professional! He was probably the most courteous salesman I ever had anywhere. It was the quickest that I ever got out of a dealership. He had all the paperwork ready and explained it all thoroughly!!
4 stars based on the cost of routine services. A more competitive price will probably attract more MB owners to have their vehicles serviced at the dealership.
So happy to finally have an advisor who cares! Ive had such a negative experience for the past few years and Dustin has completely turned that around for me! Thanks Dustin for taking such good care of me and taking time with me to explain EVERYTHING!!
Mike Rainone emailed me regarding my inquiry to trade-in my car immediately and referred me to Ricky Lopez. Ricky got me a great deal on my trade-in. Hes very knowledgeable and a pleasure to work with. I love my new car! Great buying experience. Thank you!