Loaner Vehicle Policy To receive a loaner vehicle, you must call in advance to make arrangements.
Mercedes-Benz of Henderson would like each of our clients to experience the best service possible while owning their Mercedes-Benz. Mercedes-Benz of Henderson will make every attempt to provide a loaner vehicle for up to two days for each of our service clients when scheduling an appointment that cannot be performed within 2 hours or less.
We request that a few basic policies be followed while driving your loaner car:
You must call in advance to make an appointment for your loaner vehicle (888-690-2520)
Full insurance coverage necessary. Please inspect vehicle before leaving the dealership
Replace fuel used during loaner period
Please refrain from smoking in the vehicle
Keep the vehicle in the Las Vegas Valley
Vehicles must be returned on the day repairs are completed
Due to insurance regulations, you must be at least 21 years of age
All traffic and parking tickets are the responsibility of the driver
The driver of the loaner will need to present a valid driver's license and a major credit card in the event any of the above mentioned charges are necessary
Only person(s) listed on the rental agreement are eligible to operate the loaner car
Thank you for your continued patronage and for abiding by the policies that make it possible for us to provide this service to you. Please feel free to call us if you have any questions.