Mercedes-Benz Utilizes Social Media for Consumer Research
There's no denying it. We're all so connected these days. With social media platforms like Facebook, Twitter, and Pinterest, there's very little we don't know about our friends and family. Because forward-thinking luxury auto brand Mercedes-Benz is targeted mainly at compact-car drivers between the ages of 20-45, it's decided the best way to learn about its drivers is through some of these platforms. It's a careful process, though. The brand is also aware that advertising and researching via social media can be a thin line to tread.
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